Free help for New York Medicaid members Call (315) 300-8923

Your next step

How help works.

Screening helps us understand your needs and explain the next step.

What to expect

A simple path to support.

Looking for assistance with nutrition or housing? Start with the Self-Screening Form.

  1. 01

    Complete the screening. Answer questions about needs that affect health and daily life.

  2. 02

    We review your responses. If you submit the form, someone on our team reviews your answers.

  3. 03

    Understand the next step. If you qualify, a care coordinator explains what services or referrals may be available and helps with the next step.

What we do

What we actually do.

We focus on food, housing, and personal help with next steps in the Finger Lakes.

Nutrition

Meals, groceries, pantry food, and nutrition guidance when you qualify.

Housing

Help with selected housing and utility needs when it is available in your area.

Navigation

A real person who helps you understand programs and take the next step.

SCN Lead Entity

WeLinkCare by FLIPA

14 counties in the Finger Lakes

Forward Leading IPA (FLIPA) leads the Social Care Network for this area.

Service area

Find the right region.

OpenDoor Care serves 14 Finger Lakes counties through WeLinkCare by FLIPA. Check whether your county is in our service area.

Check your service area
OpenDoor Care service area

Finger Lakes

WeLinkCare by FLIPA

14 counties

Get started

Self-Screening Form

Answer questions about food, housing, transportation, and other needs that can affect health and daily life.

Self-Screening Form